kriya apps's commitment to responsible gaming
Entertainment stays healthy only when it has limits. kriya apps believes every player has the right to protect themselves — so we keep the necessary tools and support open to everyone.
When does gaming become a problem?
Casino and sports betting are a source of enjoyment for most people — much like watching a film or a cricket match. But in some cases, entertainment gradually becomes a habit, and a habit can turn into dependency. This shift does not always happen all at once — it often starts with small signs that many people do not notice at first.
At kriya apps we want every member to play with awareness. That is why on our platform you can set deposit limits, session time limits and self-exclusion yourself. This page explains all those tools, and if you want to know more you can read our FAQ.
Gaming is always for entertainment — not a way to recover losses. If at any point you feel gaming is going beyond your control, do not delay — contact our support team or speak to someone in your family.
Tools to keep yourself protected
These tools can be used directly from your account. If you need assistance, contact us via 24/7 live chat.
Deposit Limit
Set a maximum amount for daily, weekly or monthly deposits. Once a limit is set, it takes effect immediately.
Session Time Limit
Set up automatic logout after a specified time. This is useful for avoiding long uninterrupted gaming sessions.
Self-Exclusion
You can temporarily close your account for a set period. During this time, no bets or deposits can be made.
Loss Limit
Decide in advance the maximum amount you can lose within a given period — once the limit is reached, the account will stop.
Reality Reminder
After a set time or amount, a message will appear showing how long and how much you have played.
Permanent Account Closure
If you decide you no longer want to play, let our support team know and the account will be permanently closed.
Request Self-Exclusion
Fill in the details below to notify our team. You can also make the request directly through 24/7 live chat.
Self-Exclusion Form
After you submit this form, our team will usually follow up to confirm within 1 hour.
Recognise the warning signs
If you notice these signs in yourself or someone close to you, seek help promptly.
Feeling the urge to bet more in order to recover losses.
Using money meant for essential expenses (rent, food, education) to play.
Hiding your gaming activity from family or friends, or lying about it.
Feeling restless or anxious when not playing, or having trouble sleeping or concentrating.
Repeatedly trying to stop playing but failing each time.
Gambling with borrowed money or money taken from others.
Where to find support
You do not have to carry this alone. Asking for help takes courage — and there are several paths available to you.
kriya apps Live Chat
Our support team is available in Bengali and English 24/7. Talk to us confidentially — no judgement.
Email Support
Write to us by email and our team will respond promptly. Address: [email protected]
Family and Friends
Talk openly with the people close to you. Support from family is one of the greatest strengths in recovery.
Professional Counselling
Seeing a mental health professional or counsellor is not a sign of weakness — it is the right step.
Age Restriction — 21 and above only
The minimum age to participate in casino or sports betting activities in Bangladesh is 21 years. kriya apps strictly follows this rule. Age is verified at registration, and identity documents may be requested if needed.
Protecting minors is one of our highest priorities. If you suspect someone close to you who is underage is using a gaming platform, please contact us.
kriya apps Commitment
We are not just a gaming platform — we want every member's experience to remain positive and in control. Detailed responsible gaming provisions are set out in our Terms and Conditions.
- Blocking those under 21 from the registration process.
- Providing deposit and session limit options for all members.
- Processing self-exclusion requests promptly.
- Providing support in Bengali and English 24/7.
- Directing players with problems towards professional counselling.
- Keeping members' personal information private and secure — see our Privacy Policy for details.